Book a Test Feedback
If you do not reach the level that you need in your test you may choose to book a feedback session. The purpose of a feedback session is to go over the mistakes that were made in your test that contributed to the rating you received.
In a feedback session you will receive:
➢ Feedback on the skills that you request feedback on. Please be aware that we require at least one hour to provide feedback on writing skills.
➢ An overview of your test explaining why you received the grade you did (i.e. the collection of mistakes that resulted in the rating you received).
➢ A brief explanation of the areas you should improve on.
➢ The option of a face-to-face appointment if you can meet at our office or an online appointment via Skype/Zoom/Google Meet if you are unable to meet at our office. If your appointment is conducted in person, you will be able to view your written exam. We are unable to share test materials online if your appointment is conducted via Skype/Zoom/Google Meet or any other video conferencing software. This is a non-negotiable rule. As per our test conditions, copying, sharing, recording or duplicating your test materials is considered serious misconduct. We do not allow test materials to be removed from our office (including virtually).
Please note we also offer a ‘recheck’ service should you request that your exam be re-checked by another tester. A re-check service is not the same as feedback.
For product and service prices, click here. To book a feedback appointment, click the button below. Feedback appointments can be booked in one-hour increments.